by David Nicholls | May 14, 2026 | Business, How to, Microsoft, Microsoft 365, Modern Workplace
Word has been on most business desktops for thirty years, which means most people still use it like it’s 1998 — a blank page, a Save button, and an attached copy by email. In Microsoft 365 it’s quite a different tool. This post — the third in our Welcome...
by David Nicholls | May 11, 2026 | Business, How to, Microsoft, Microsoft 365, Modern Workplace, OneDrive
In our Welcome to Microsoft 365 post we drew a line between the “me” apps and the “we” apps. OneDrive is the most important of the “me” apps. It’s the safe, private place your work lives before you choose to share it — and...
by David Nicholls | Mar 15, 2026 | How to, Identity, Microsoft, Microsoft 365, Modern Workplace, Security
Your Admin can Grant access to one mailbox from another. This is known as mailbox delegation. You need to be a licensed user to be delegated access to another mailbox but once done you don’t need to have passwords or other credentials since the whole thing...
by David Nicholls | Mar 11, 2026 | Business, How to, Microsoft, Microsoft 365, Modern Workplace
Getting Started with Outlook on iPhone/iPad TIP: Outlook + Microsoft Authenticator For best results we recommend that your Microsoft Authenticator app be setup and connected to your Microsoft 365 Account and setup for Passwordless Authentication prior to setting up...
by David Nicholls | Mar 11, 2025 | Business, How to, Identity, Modern Workplace, Security
What is “OTP” or “TOTP” ? TOTP is short for Time-based One-Time Password. These are similar to OTP (One-Time Passwords) except they time out and change every so often, normally every 30 seconds. Mobile Authenticator Apps like Google’s...
by David Nicholls | Feb 24, 2025 | How to, Identity, Microsoft, Microsoft 365, Modern Workplace, Security
Understanding Email Quarantine from the point of view of an end user. What is Email Quarantine ? Email quarantine is like a safety net for your inbox. When you receive an email, it goes through a security check. If the system thinks the email might be suspicious or...
